careers

Careers

Build the future of luxury home commerce.

USA Home Decors curates premium furniture and décor for design‑forward customers. We’re a small, high‑taste team obsessed with detail, craft, and a flawless customer experience—end to end.

Design-led Premium aesthetic, refined typography, and an editorial approach to shopping.
Craft + performance We blend taste with metrics—building experiences that convert and delight.
Ownership mindset Small team, high trust—your work ships and gets seen.
White-glove standard We treat every detail like a showroom—clean, calm, premium.

Open roles

We hire for taste, clarity, and follow-through. If you don’t see a perfect match, submit a general application.

Customer Experience Specialist Remote / Hybrid • Full-time

Own the white‑glove experience: delivery updates, product questions, returns, and service claims. You’ll collaborate with operations and vendors to resolve issues quickly and elegantly.

  • Customer care
  • Operations
  • Luxury service
Performance Marketing Associate Remote • Full-time

Support acquisition across search + paid social. Help test creative, monitor performance, and scale what works. You’ll be comfortable with analytics and obsess over clean tracking.

  • Paid media
  • Analytics
  • Creative testing
Shopify Theme Developer Contract • Remote

Build elegant, fast sections and templates with strict scoping, accessibility, and performance in mind. Strong Liquid + JS fundamentals required.

  • Liquid
  • A11y
  • Performance
Merchandising & Catalog Coordinator Hybrid • Full-time

Maintain the product catalog: titles, specs, finish names, swatches, and imagery. You’ll keep standards consistent so the site feels showroom‑clean.

  • Catalog
  • Quality
  • Detail
Senior Customer Support Lead Remote • Full-time

Lead and mentor the customer support team while setting service standards across delivery, warranties, and post‑purchase care. You’ll own escalation workflows and white‑glove resolutions.

  • Customer support
  • Leadership
  • White glove
Customer Support Associate Remote • Part-time / Full-time

Assist customers with orders, shipping updates, product questions, and returns. You’re detail‑oriented, empathetic, and thrive in a premium service environment.

  • Customer care
  • Ecommerce
  • Communication
Operations & Fulfillment Coordinator Hybrid • Full-time

Coordinate with warehouses and carriers to ensure accurate fulfillment and on‑time delivery. You’ll work closely with customer support to resolve issues before they reach the customer.

  • Operations
  • Logistics
  • Supply chain

Don’t see your role? Choose “General Application” in the form and tell us what you’d like to own.

Apply

Send a crisp note, a resume, and (if relevant) a portfolio. We’ll review every application.

Tip: include what you’ve built, what you want to own, and what “great” looks like to you.
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